Helpdesk Overview

AHCP provides a weekly Helpdesk email and an on-line Forum and Helpdesk to keep members up-to-date and provide answers to important questions affecting their work. Members can share best practice, offer advice and make recommendations on a range of professional healthcare cleaning issues. The helpdesk forum also provides valuable feedback on products and services about the many suppliers and manufacturers working in this area.

You too can tap into our members' expertise and knowledge and share your own expertise in a confidential environment once you join AHCP! Click here to find out more about joining and what it costs.

Recent Helpdesk Topics

• Entitlement  to free meals for staff
• Advice on shift patterns for night staff
• National Initiative to use Band 1 posts solely as Training or apprentice posts
• Implementation of A4C with outsourced providers.
• Best vacuum cleaners for hospital use.
• Role of Ward Hostesses and setting up the service
• Publicly displayed documents to let patients know of the cleaning regime, expected standards etc.
• Medifilm tape - advice and recommendations on cleaning etc.
• Method statement for commode cleaning
• Signing in procedure for business visitors
• Chewing gum removal from soft surfaces

On-line Forum and Helpdesk

The AHCP's new On-line Forum and Helpdesk is now being tested with new questions posted every week. You can add your replies now, right here on the site!

Questions from 2010 and earlier are shown in the Q&A Spreadsheets area.

PLEASE NOTE HELPDESK IS FOR PAID AHCP MEMBERS ONLY AND YOU MUST BE SIGNED-IN TO THE WEBSITE FIRST TO USE THE ON-LINE FORUM

Go to the on-line forum page now