8.00-9.00

Conference registration, refreshments and exhibition visits

9.00-9.15

WELCOME AND OPENING REMARKS

Nigel Grinstead, AHCP 2010 Conference Moderator

9.15-10:00

SESSION 3: CARING FOR OUR COLLEAGUES cont.

9.15- 9.35

Introduction to NHS Supply Chain and Procurement Workplan update

NHS Supply Chain are the largest provider of product and services to the English NHS. It is important that NHS Supply Chain communicate and update the AHCP with our plans for current and new procurement activity areas.

Nick Hutton, Senior Buyer, HCAI and Dental, NHS Supply Chain & Nigel Watson, Trading Manager, Facilities and Business Products, NHS Supply Chain

With considerable experience in Procurement and Supply Chain roles in both the public and private sectors, Nick Hutton's current responsibility is to manage the purchasing and supply of product in such categories as Hand Hygiene, Manual Cleaning, Cleaning Chemicals and Dental Consumables.

Nigel Watson has spent a career in Procurement, originally with the MOD, that has covered a variety of product categories from Catering to Medical and Non-Medical portfolios. In his current role of Trading Manager, his procurement and product supply responsibilities cover the broader Facilities and Business Products category which is a significant part of NHS Supply Chain's Patient Care division.

9.35-10.00

Dr Stephanie Cartwright, Dudley PCT

Stephanie has worked in and alongside the NHS for 17 years and she is currently the Head of Market and Commissioning Development for NHS Dudley. She has been in this role for nearly 2 years and previous to that was Practice Based Commissioning Manager. Her responsibilities include managing the ever changing NHS market and ensuring that as a commissioning organisation we are commissioning the right services from the right providers. This includes making sure that the organisation has an indepth knowledge of its market of providers, and that providers are not inhibited from entering the NHS market. She also has responsibility for ensuring that NHS Dudley is developing in its role as a world class commissioning organisation, which includes the development of Practice Based Commissioning and clinician led commissioning to ensure that the best services are commissioned and provided for the local population of Dudley.

10.00-10.10

Question & answer Session

10.10-11.15

Refreshments and exhibition visits

11.15-12:30

SESSION 4: CARING FOR OUR COLLEAGUES cont.

11.15 – 11.45

Dr Len Almond

Dr. Len Almond is a Visiting Professor at the Centre for Workplace Health at St. Mary’s University College in London.  He is also the Foundation Director of the BHF National Centre for Physical Activity and Health at Loughborough University. As Foundation Director he was responsible for developing a wide range of resources to promote workplace health and well being and undertaking three major evaluations of workplace programmes.  Recently, he was a member of the National Physical Activity Guidelines Expert Working Group which has produced new guidelines to be released later this year.

11.45 – 12.15

Engaging housekeeping staff

At a time of increasing financial pressures, the NHS as a whole faces a significant challenge in improving efficiency and productivity in order to sustain service excellence. Engaged staff are critical to meeting the challenge and staff engagement is enshrined in the NHS Constitution, which pledges to involve staff, setting out their rights and responsibilities.

The July 2009 McLeod Report Engaging for Success set out research findings on staff engagement and productivity across industry sectors including health. In November 2009, NHS Employers stated that ‘engaged staff have higher morale, are more productive and will deliver improved organisational performance’. The recent NHS Health and Wellbeing Review (Boorman) also includes findings on the positive impact of staff engagement and its effect on the health and wellbeing of NHS staff. Based on work undertaken at RD&E, Hazel and Marie will discuss the benefits of involving staff in developing services and improving communication across the Housekeeping Department.

Hazel Hedicker, Facilities Service Manager & Marie Taylor, Organisational Development Manager, Royal Devon and Exeter Foundation Trust

Hazel Hedicker began her career in Facilities Management over 25 years ago. She joined the NHS in 1994 and took up her current post at the RD&E in March 2000 having previously held the position of Site Services Manager at Plymouth Hospitals NHS Trust. Prior to her time with the NHS, Hazel has worked in the hotel and industrial catering sectors. Housekeeping was the service to pilot the ‘staff conversation’ events as part of the RD&E Staff Engagement Strategy. Since starting this work Hazel has developed a keen interest in the theory of staff engagement and the positive impact that this has on staff. She is committed to making further improvements to the way in which she and her management team listen to their staff and ensure that they feel valued and supported.

Marie Taylor takes the lead on Staff Engagement for The Trust. She joined the Royal Devon in August 2009 as Organisational Development Manager, after relocating from Scotland to Exeter. Prior to this, Marie worked with the Scottish Government Health Department in various roles including; Regional Service Improvement Manager for 18 weeks Referral to Treatment; Regional Manager, Scottish Primary Care Collaborative; National Training Manager for Patient Focus – Public Involvement. Marie is a champion for staff involvement and staff health and well being and is working on delivering a Staff Engagement Strategy for the Trust.

12.15-12.30

Question and answer session

12.30- 2.00

Lunch and exhibition visits

2.00-4.00

SESSION 5: CARING FOR OURSELVES

2.00-3.00

Laughter is the best medicine…

Dr. Phil Hammond aka ‘Dr Phil’, Practicing GP, Broadcaster and Comedian takes a light hearted look at hospital cleaning.

Phil Hammond aka ‘Dr. Phil’ is a practicing GP, writer and broadcaster. He has been a lecturer in medical communications at two UK Universities (Birmingham and Bristol), and won awards for teaching, journalism, comedy and broadcasting. He presented six series of Trust Me, I’m a Doctor for BBC2, wrote a best-selling book of the same name and co-wrote the BBC 1 sitcom Doctors and Nurses. As a journalist, Phil broke the story of the Bristol heart scandal and gave evidence to the subsequent Public Inquiry.

He has toured the UK with a one-man show, 89 Minutes to Save the NHS and presented Scream, a History of Anaesthetics, on Five and Body Wars for the Discovery Channel. He also presented a week of Channel 5’s Doctor Doctor. He has appeared recently on Countdown and Have I Got News for You and is heard regularly on Radio 4’s News Quiz and The Now Show. He also has his own programme on BBC Radio Bristol, his home town.

3.00 -3.20

Live managed fitness session

Led by Luke Kavanagh, Sports Therapist, Fitta 4 Life

With a background in private health clubs, personal training and sports therapy, Luke Kavanagh recently set up Fitta4Life to improve the health and wellbeing of employees at companies large and small. Fitta4Life currently runs in the South West region and provides physical activity services, nutritional seminars and wellbeing support, along with alternative therapies including Sports Massage, Swedish Massage and Reflexology to help relieve stress and correct posture and muscular imbalances. The company also provide sports conditioning services for amateur and professional teams.

3.20- 3.40

Introducing the President’s Award

Dr. Liz Jones will introduce the new President’s Award being launched this year by the Association.

3.40-4.00

Coffee, feedback session and closing remarks

CLOSE OF CONFERENCE